{"id":479,"date":"2019-07-25T02:06:00","date_gmt":"2019-07-25T02:06:00","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-decor\/?page_id=479"},"modified":"2021-08-31T11:08:07","modified_gmt":"2021-08-31T05:38:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/nysaworld.com\/?page_id=479","title":{"rendered":"FAQ’s"},"content":{"rendered":"

[vc_row css=\u201d.vc_custom_1579122531020{padding-top: 40px !important;padding-bottom: 40px !important;}\u201d][vc_column offset=\u201dvc_col-lg-offset-1 vc_col-lg-3\u2033][vc_column_text]<\/p>\n

Shopping Basics<\/h3>\n

[\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=\u201dvc_col-lg-6\u2033][vc_tta_accordion active_section=\u201d1\u2033 style=\u201dstyle2\u2033][vc_tta_section title=\u201dPayment for the order has been deducted from my account, but no order details have been received?\u201d tab_id=\u201d1522322738673-aea3abb5-b800fe1b-0bf9\u2033][vc_column_text]You order details may have not been captured with us. The amount will be refunded to your account in next 5-7 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dWhen can I expect the delivery of my product?\u201d tab_id=\u201d1522322738697-88e8c59b-62ccfe1b-0bf9\u2033][vc_column_text]Once you receive the shipping confirmation, your package will be delivered within 3-5 business days. We are constantly working to get your order delivered as soon as possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dHow do I track my order details?\u201d tab_id=\u201d1522322884722-77aa01b6-d3ecfe1b-0bf9\u2033][vc_column_text]An email and an SMS with the tracking number will be sent once the order has been dispatched from our warehouse. You can also track your order from your account on the website by clicking \u201cTrack your Order<\/a>\u201d at the top right corner.<\/p>\n

If you are an existing user you can simply log in to your account and track your current and past order details. However, if you haven\u2019t made an account and has signed in as a guest user \u2013 we advise you to create your account with the same guest user mail id.<\/p>\n

*Please note, that it can take some time before the tracking information is uploaded.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dHow can I cancel my order?\u201d tab_id=\u201d1622302555506-ff62983f-0121\u2033][vc_column_text]You have the option to cancel your order before it is dispatched from our warehouse.<\/p>\n

To cancel the order:<\/p>\n

If you have an account:<\/strong><\/p>\n

    \n
  1. Login to your account<\/li>\n
  2. Go to manage your order<\/li>\n
  3. Cancel the desired order.<\/li>\n<\/ol>\n

    If you don\u2019t have an account, create an account at\u00a0http:\/\/nysaworld.com\u00a0and follow the steps mentioned above.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=\u201d.vc_custom_1579122536406{padding-bottom: 40px !important;}\u201d][vc_column offset=\u201dvc_col-lg-offset-1 vc_col-lg-3\u2033][vc_column_text]<\/p>\n

    Payments<\/h3>\n

    [\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=\u201dvc_col-lg-6\u2033][vc_tta_accordion active_section=\u201d1\u2033 style=\u201dstyle2\u2033][vc_tta_section title=\u201dWhat Payment Methods Are Accepted?\u201d tab_id=\u201d1555532166627-d18a27a7-6515\u2033][vc_column_text]You have multiple payment options:<\/p>\n

    \u2013 All credit and debit cards<\/p>\n

    \u2013 UPI<\/p>\n

    \u2013 All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.<\/p>\n

    \u2013 Net-banking via all leading banks<\/p>\n

    \u2013 Paypal<\/p>\n

    -Accept payments through 50+ banks including SBI, ICICI Bank, HDFC Bank, Axis Bank, Kotak Bank and Yes Bank.<\/p>\n

    -Pay later services such as Lazypay and Epaylater[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dDo you accept international credit cards?\u201d tab_id=\u201d1555532166698-b9e07fe9-85b4\u2033][vc_column_text]Yes, We \u00a0also accept international card payments from customers in various countries including US, Europe, South East Asia etc.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dAre there any hidden charges when I make a payment?\u201d tab_id=\u201d1555532166782-e41f6de6-d637\u2033][vc_column_text]No, there are no hidden charges. All listed prices are inclusive of all taxes. We provide free shipping on all orders.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=\u201d.vc_custom_1579122542185{padding-bottom: 40px !important;}\u201d][vc_column offset=\u201dvc_col-lg-offset-1 vc_col-lg-3\u2033][vc_column_text]<\/p>\n

    Shipping & Returns<\/h3>\n

    [\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=\u201dvc_col-lg-6\u2033][vc_tta_accordion active_section=\u201d1\u2033 style=\u201dstyle2\u2033][vc_tta_section title=\u201dI want to return my purchase! What do I do?\u201d tab_id=\u201d1554865954832-7b4f4f32-3205\u2033][vc_column_text]If a replacement has been requested, then we will send you an email explaining the complete process. It will be initiated after we receive the original item from you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dWhen are returns acceptable?\u201d tab_id=\u201d1554865954888-c3d499b3-2d6e\u201d][vc_column_text]<\/p>\n

      \n
    • Delayed delivery of the product\n

      In case the product is not received, you can cancel the order and the full amount will be refunded back to the you within 14 working days. (NYSA is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).<\/p>\n<\/li>\n

    • Wrong product received.<\/li>\n
    • Damaged product received.\n

      In such cases, we require that<\/p>\n

        \n
      • \u2013 Items should not be installed or used.<\/li>\n
      • -All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

        [\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row et_full_width=\u201dtrue\u201d et_row_padding=\u201dtrue\u201d css=\u201d.vc_custom_1578801944129{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #282828 !important;}\u201d][vc_column et_column_color=\u201det-light-column\u201d][vc_row_inner content_placement=\u201dmiddle\u201d][vc_column_inner offset=\u201dvc_col-lg-offset-1 vc_col-lg-6\u2033][vc_column_text css=\u201d.vc_custom_1578801905169{margin-bottom: 0px !important;}\u201d]<\/p>\n

        Contact<\/h5>\n

        Still have questions?<\/h2>\n

        [\/vc_column_text][\/vc_column_inner][vc_column_inner offset=\u201dvc_col-lg-3\u2033][et_button title=\u201dContact Us\u201d add_arrow=\u201dtrue\u201d animation=\u201danimation bottom-to-top\u201d color=\u201dlight\u201d align=\u201dcenter\u201d link=\u201durl:%23|title:Contact%20Us||\u201d][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

        [vc_row css=\u201d.vc_custom_1579122531020{padding-top: 40px !important;padding-bottom: 40px !important;}\u201d][vc_column offset=\u201dvc_col-lg-offset-1 vc_col-lg-3\u2033][vc_column_text] Shopping Basics [\/vc_column_text][vc_empty_space][\/vc_column][vc_column offset=\u201dvc_col-lg-6\u2033][vc_tta_accordion active_section=\u201d1\u2033 style=\u201dstyle2\u2033][vc_tta_section title=\u201dPayment for the order has been deducted from my account, but no order details have been received?\u201d tab_id=\u201d1522322738673-aea3abb5-b800fe1b-0bf9\u2033][vc_column_text]You order details may have not been captured with us. The amount will be refunded to your account in next 5-7 days.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dWhen can I expect the delivery of my product?\u201d tab_id=\u201d1522322738697-88e8c59b-62ccfe1b-0bf9\u2033][vc_column_text]Once you receive the shipping confirmation, your package will be delivered within 3-5 business days. We are constantly working to get your order delivered as soon as possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u201dHow do I track my order details?\u201d tab_id=\u201d1522322884722-77aa01b6-d3ecfe1b-0bf9\u2033][vc_column_text]An email and… <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-479","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nysaworld.com\/index.php?rest_route=\/wp\/v2\/pages\/479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nysaworld.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nysaworld.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nysaworld.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nysaworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=479"}],"version-history":[{"count":0,"href":"https:\/\/nysaworld.com\/index.php?rest_route=\/wp\/v2\/pages\/479\/revisions"}],"wp:attachment":[{"href":"https:\/\/nysaworld.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}