[vc_row css=”.vc_custom_1579122531020{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Shopping Basics
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”Payment for the order has been deducted from my account, but no order details have been received?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9″][vc_column_text]You order details may have not been captured with us. The amount will be refunded to your account in next 5-7 days.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When can I expect the delivery of my product?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9″][vc_column_text]Once you receive the shipping confirmation, your package will be delivered within 3-5 business days. We are constantly working to get your order delivered as soon as possible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I track my order details?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9″][vc_column_text]An email and an SMS with the tracking number will be sent once the order has been dispatched from our warehouse. You can also track your order from your account on the website by clicking “Track your Order” at the top right corner.
If you are an existing user you can simply log in to your account and track your current and past order details. However, if you haven’t made an account and has signed in as a guest user – we advise you to create your account with the same guest user mail id.
*Please note, that it can take some time before the tracking information is uploaded.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How can I cancel my order?” tab_id=”1622302555506-ff62983f-0121″][vc_column_text]You have the option to cancel your order before it is dispatched from our warehouse.
To cancel the order:
If you have an account:
- Login to your account
- Go to manage your order
- Cancel the desired order.
If you don’t have an account, create an account at http://nysaworld.com and follow the steps mentioned above.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579122536406{padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Payments
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What Payment Methods Are Accepted?” tab_id=”1555532166627-d18a27a7-6515″][vc_column_text]You have multiple payment options:
– All credit and debit cards
– UPI
– All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.
– Net-banking via all leading banks
– Paypal
-Accept payments through 50+ banks including SBI, ICICI Bank, HDFC Bank, Axis Bank, Kotak Bank and Yes Bank.
-Pay later services such as Lazypay and Epaylater[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you accept international credit cards?” tab_id=”1555532166698-b9e07fe9-85b4″][vc_column_text]Yes, We also accept international card payments from customers in various countries including US, Europe, South East Asia etc.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are there any hidden charges when I make a payment?” tab_id=”1555532166782-e41f6de6-d637″][vc_column_text]No, there are no hidden charges. All listed prices are inclusive of all taxes. We provide free shipping on all orders.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1579122542185{padding-bottom: 40px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]
Shipping & Returns
[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”I want to return my purchase! What do I do?” tab_id=”1554865954832-7b4f4f32-3205″][vc_column_text]If a replacement has been requested, then we will send you an email explaining the complete process. It will be initiated after we receive the original item from you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”When are returns acceptable?” tab_id=”1554865954888-c3d499b3-2d6e”][vc_column_text]
- Delayed delivery of the product
In case the product is not received, you can cancel the order and the full amount will be refunded back to the you within 14 working days. (NYSA is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).
- Wrong product received.
- Damaged product received.
In such cases, we require that
- – Items should not be installed or used.
- -All the items delivered inside the package should be returned. Anything missing from the package will not be accepted.
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Contact
Still have questions?
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